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We are looking for a highly driven Commercial Customer Success Manager to take ownership of our Support Hub's commercial success.

Wir sind ein ambitioniertes Team von 100 Consultants und Engineers in Deutschland, Portugal und Großbritannien.

🇩🇪 Important: We are an English-first company, but native-level German is mandatory for this position, as you will communicate directly with German-speaking creators and agency partners.

Mitwirkung im First- und Second-Level-Support: Annahme, Analyse und Bearbeitung von Störungen und Serviceanfragen Erste Berufserfahrung im IT-Support oder in der Betreuung von Kunden-IT-Umgebungen

As a Series C company with consistently high year-over-year growth, we're scaling fast and investing in people who want to shape the future of work with us.

Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt.

The role combines GTM understanding, hands-on AI agentconfiguration, data analysis, and cross-functional collaboration.

The heart of a spacecraft lies in its engine, which is why we develop our own propulsion systems, aiming for the highest level of efficiency and reliability.

This is a senior individual contributor role where you'll take ownership of product marketing strategy for our MDR/XDR portfolio whilst mentoring and guiding our existing marketing team.